Refund Policy

Returns & Refunds

At Street404, we want you to be completely satisfied with your purchase. If you're not happy, we're here to help.

Return Window

You have 14 days from the date of delivery to request a return.

Eligibility

To be eligible for a return, items must be:

  • Unused and in the same condition you received them
  • In the original packaging
  • Accompanied by proof of purchase

Non-Returnable Items

The following items cannot be returned:

  • Items that have been worn, used, or altered
  • Items without original packaging
  • Sale or discounted items (unless faulty)

How to Request a Return

Contact us before sending any items back:

  • 📧 Email: street_404@outlook.com
  • 💬 WhatsApp: +971 55 131 0516

We will provide you with return instructions and the return address.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days to your original payment method.

Faulty or Damaged Items

If you received a faulty or damaged item, please contact us immediately with photos. We will arrange a replacement or full refund at no additional cost.