Refund Policy
Returns & Refunds
At Street404, we want you to be completely satisfied with your purchase. If you're not happy, we're here to help.
Return Window
You have 14 days from the date of delivery to request a return.
Eligibility
To be eligible for a return, items must be:
- Unused and in the same condition you received them
- In the original packaging
- Accompanied by proof of purchase
Non-Returnable Items
The following items cannot be returned:
- Items that have been worn, used, or altered
- Items without original packaging
- Sale or discounted items (unless faulty)
How to Request a Return
Contact us before sending any items back:
- 📧 Email: street_404@outlook.com
- 💬 WhatsApp: +971 55 131 0516
We will provide you with return instructions and the return address.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days to your original payment method.
Faulty or Damaged Items
If you received a faulty or damaged item, please contact us immediately with photos. We will arrange a replacement or full refund at no additional cost.